COVID-19 Update, April 21, 2020

At Jefferson Surgical Clinic, the health and well-being of our patients, employees and community is of the highest importance to us. We are open and here for you, as always.

Normal Office Hours

Our normal office hours remain in effect and we are continuing to see new patients. For your safety and convenience, some appointments are being conducted virtually or may be rescheduled for a later date. You can call us at 540-283-6000 to schedule or reschedule your visit. We are committed to continuing to care for you during this time of uneasiness caused by the COVID-19 pandemic. As the coronavirus impacts our daily lives, we want to assure you that we remain committed to providing the high-quality and compassionate, personalized care you have come to expect from your caregivers at Jefferson Surgical Clinic.

Virtual Visits Now Available

We are now offering virtual visits using your smartphone. This is a simple process where your visit for some conditions can be done from the comfort of your home. The virtual visit begins with a phone call and a link may be provided to you for a video call. Call us at 540-283-6000 to schedule an appointment.

Minimizing Risk When You Visit

We are all adjusting to this new normal together, but our dedication to your care and well-being remains the same. Jefferson Surgical Clinic is here for you. Here are some of the steps we have taken to minimize your risk when you visit our offices:

• Increased cleaning of our offices, waiting and exam rooms. We are paying close attention to areas that are touched frequently, such as doorknobs.
• Making hand sanitizer available.
• Our staff is wearing face coverings and we ask that you do the same.
• Screenings are in place including temperature checks and questions about symptoms and travel for anyone entering our buildings – all patients, visitors, employees and providers. The questions are following CDC guidelines. Appointments may need to be rescheduled based on our screening criteria.
• Providing patients with the option to wait in cars rather than in our lobby areas.

• If you are onsite for an appointment, we kindly request that only the patient enters the building; guests can remain in the comfort of their vehicle.

• Any Jefferson Surgical Clinic provider or team member who meets any of the CDC exposure guidelines will be required to follow the CDC guidelines for testing and quarantine.

When it comes to your health and well-being, you deserve the very best treatment and care.

Jefferson Surgical Clinic is a group of surgeons, specialists and physicians in Roanoke, Virginia. We've made it our mission to care for you and your loved ones by providing specialized medical services, and applying our knowledge, skill and experience.