As of Sunday, December 18, 2022, Jefferson Surgical Clinic (JSC) physicians and staff are employed by Carilion Clinic.

JSC and Carilion share the same philosophy about the practice of medicine. As a patient, you’ll receive the same care and compassion from your surgical provider. Also, you’ll have access to additional resources including MyChart, a secure online health management tool, and easy connections to many specialty services through an electronic medical record system.

If you have questions regarding an upcoming appointment, you can continue to reach your care team at (540) 283-6000..

The patient portal is no longer active due to system changes. You are able to pay your account balance using the “Bill Pay” button below instead of calling. For account questions, you may still call (540) 283-6070.

Insurance & Billing Policies

You may make payments to Jefferson Surgical Clinic by cash, check, money order, Visa, Mastercard or Discover. We participate in Project Access.

You are expected to pay your insurance co-pay each time you visit our clinic.

If you are a self-pay patient, please be prepared to pay at least $200 toward your medical care at the time of your appointment (unless prior arrangements have been made with our billing department).

Accounts that are not paid within 60 days are considered past due (unless special arrangements have been made with our billing department).

Current insurance or enrollment cards must be presented at the time of registration for each visit. Please be sure to bring insurance cards with you.

Please advise our staff of any changes in insurance coverage, employment or address information when you register for your appointment.

When all of your insurance information has been received, we will automatically file all insurance claim forms for you.

You will be required to authorize payment of insurance benefits directly to our office unless you pay your balance in full at the time of your visit.

Our professional staff of billing and coding specialists is available to assist you with billing, insurance and payment questions. We can work with you to establish payment arrangements and to determine insurance coverage or eligibility for financial assistance. You may reach us by calling (540) 283-6000 and asking for the Patient Accounting Department.

We participate with the following insurance plans:

  • Anthem (PPO & HMO)
  • Champus
  • Coventry
  • First Health (PPO)
  • Healthkeepers (HMO)
  • Humana
  • Palmetto Government Medicare
  • Private Healthcare Systems
  • RR Medicare
  • UMWA
  • United Health Care (PPO & HMO)
  • Virginia Health Network
  • Virginia Medicaid
  • Virginia Premier

If your insurance requires that you have a REFERRAL from your primary care physician to see one of our physicians, it is YOUR responsibility to obtain that referral and have it sent to our office before your appointment. You cannot be seen if a referral is needed and it is not obtained prior to the appointment.