As of Sunday, December 18, 2022, Jefferson Surgical Clinic (JSC) physicians and staff are employed by Carilion Clinic.

JSC and Carilion share the same philosophy about the practice of medicine. As a patient, you’ll receive the same care and compassion from your surgical provider. Also, you’ll have access to additional resources including MyChart, a secure online health management tool, and easy connections to many specialty services through an electronic medical record system.

If you have questions regarding an upcoming appointment, you can continue to reach your care team at (540) 283-6000..

The patient portal is no longer active due to system changes. You are able to pay your account balance using the “Bill Pay” button below instead of calling. For account questions, you may still call (540) 283-6070.

Kim Lower, AuD

Kim Lower,  AuD, is a licensed audiologist. Dr. Lower earned her Master’s degree in Audiology from the University of Virginia and went on to obtain a Doctorate in her field from the Arizona School of Health Sciences. Kim joined the Jefferson Surgical Clinic’s team of surgeons and specialists in January 2007 and works closely with our Ear, Nose, and Throat doctors.


  • Diagnostics
  • Hearing Aid Dispensing
  • Balance Disorders


Contact Information:

1234 Franklin Rd., S.W.
Roanoke, VA 24016

Phone: (540) 283-6000

Fax: (540) 345-2112

Outside of work, Dr. Lower enjoys exercise, running with her daughters, church activities, and anything Disney! She and her family also love to travel and hopes to one day visit each of the continents.

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Information on Tinnitus